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怎么让工程师传回现场进展

更新于 2024/09/09
浏览量:36
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工程师在服务工程中,有许多细节需要补充到工单里面的,应该如何操作?


小橙云服支持添加这些细节到进展日志中,可根据下列步骤进行操作:


(1)在网点移动端打开工单详情页,点击右下角的【添加进展】;


(2)填写文字内容,以及上传图片;


(3)保存确认后,刚才填写的资料会更新到【进展】分页中,这个信息客服在电脑端也是能看见的。


常见问题_30.jpg


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