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怎样自动区分保内/保外工单

更新于 2024/09/09
浏览量:39
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小橙可以根据工单产品的质保状态,自动区分属于保内工单还是保外工单吗?

这个可以的,我们可以通过以下步骤设置


(1)打开【系统设置】-【基础资料】-【工单基础设置】


(2)切换到【工单模块】,找到需要设置的服务模块,点击【详细按钮】


常见问题_11.jpg


(3)默认质保一栏,选择动态获取,这样就能自动读取产品状态了


(4)多产品质保这栏,选择默认过保或默认在保

         此处的意思是说,当工单产品多于1个时,系统不会去判断更复杂的结果出来,需要我们去指定多产品的情况,是属于保内还是保外


image.png


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